EMERGENCY SUPPORTIf you ever have a real emergency like the shard went down, you are stuck by a bug or lost something precious due a bug, contact us on
Support@Rebirthuo.com.
This Adress forwards your incoming Message to EVERY OWNER and will give us a better way to reply to issues.
The shard crashed? Contact us!!
Heavy Bug? Make a Screenshot and Contact us!!!
You can atleast reach us out 85% of time in our certain timezone.
About Timezones :
Tecmo & Duck Duck => U.S.A.
Pure & Morax => Europe
So we can atleast cover 16 Hours together and 8 hours will be either Europe or U.S.A. be available.
We will try to either reply via mail or contact you as fast as possible.
Source:
EMERGENCY SUPPORT