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Ultima Online Fan Board => General UO Chat => Topic started by: JustAnotherFace on August 13, 2011, 05:09:55 AM

Title: Ummm Account Missing Characters
Post by: JustAnotherFace on August 13, 2011, 05:09:55 AM
WTH?  Can EA get nothing right?  I log in this morning (so far only to one account) to find out that a character I built about 1-2 months ago no longer exists.  This was my dog thrower.  Can I rebuild the character, sure... but I will have to rebuild the suit, the weapons, oh yeah and bam there went about 25 mil that was in his bank, special items that were in his bank... man oh man the more I think about it the more this is pissing me off!

JaF
Title: Re: Ummm Account Missing Characters
Post by: gimlet on August 13, 2011, 05:28:32 AM
Was it the 6th or 7th character slot?
Title: Re: Ummm Account Missing Characters
Post by: Canuker on August 13, 2011, 06:08:15 AM
Wow, that is lame.  I just checked a guy I made less than a month ago and it's there.
Title: Re: Ummm Account Missing Characters
Post by: JustAnotherFace on August 13, 2011, 07:07:03 AM
Quote from: gimlet on August 13, 2011, 05:28:32 AM
Was it the 6th or 7th character slot?

Yes, was a 6th character slot.

JaF
Title: Re: Ummm Account Missing Characters
Post by: bodfather on August 13, 2011, 07:17:37 AM
People on Stratics are saying there's a lot of 6th slots missing. They also say they're just hidden for some reason.

Also people are claiming vet rewards and getting a few HUNDRED choices so i would definately expect more downtime today..
Title: Re: Ummm Account Missing Characters
Post by: JustAnotherFace on August 13, 2011, 07:27:30 AM
Quote
Greetings,
 
We are contacting you in regards to your GM petition number XXXXXXX.
 
Thank you for your appeal concerning your missing character.
Following the recent maintenance we have a had a number of reports concerning missing characters from the 6th character slot.  We are aware of the issue and it is currently under investigation.  If the missing character was not in the 6th slot please re-appeal immediately and specify the slot it was in so that we may look into your issue further.  We apologize for the inconvenience this has caused you, the issue will be resolved as soon as possible.

GM Labuc
     
 
Thank you for your patience while we work to resolve this issue.
 
BioWare Mythic Customer Support
BioWare Mythic, A Division of EA

JaF
Title: Re: Ummm Account Missing Characters
Post by: JustAnotherFace on August 13, 2011, 07:36:07 AM
From the UO Site
Quote
Account Migration Update: Server Downtime

Rowland Cox

13 Aug 2011 11:25:23 EST



Greetings,
 
We are aware of several issues, including the character slot problem, and we are working on fixes now. The servers will be coming down shortly to impliment the fixes. Thank you for your patience.

JaF
Title: Re: Ummm Account Missing Characters
Post by: balor on July 23, 2012, 09:48:17 PM
That reminds me of the days when they reset the servers back a couple days and anything done in those days where lost for ever Sorry that would be me off as well!