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Off Topic / Re: Trillian is dead to me.
« on: September 29, 2009, 06:48:04 AM »
Hi,
Trillian Astra is free -- it also includes a 30-day trial to Pro. Did you read somewhere that it is not free? You can also use TrialPay to get the Pro version for free by completing a partner offer.
The account allows you to conveniently sync settings between computers, the Trillian Web Chat at http://www.trillian.im and mobile devices. Your settings are encrypted locally on your computer (using your password) before it is sent over the network -- so not even employees have access to your passwords. Also your Astra account password is not stored on the servers, only a one-way hash for authentication. Finally, you don't have to store your account settings on the servers.
If you did indeed choose not to install the toolbar then that is a bug, however there have been no reports of this in our bug tracking database. You are welcome to submit the bug to our bugzilla if you desire. The toolbar is easily uninstallable in add/remove programs.
Regrding the old version not connecting -- you can check your status window and see what the error message was. Often, after patching an .exe or .dlls, a software firewall will 'forget' that the application is allowed to connect to the internet because its signature has changed. If you have such a software firewall, you should check there first -- especially if there is an error code '0' showing in the status window.
Andy
Trillian Astra is free -- it also includes a 30-day trial to Pro. Did you read somewhere that it is not free? You can also use TrialPay to get the Pro version for free by completing a partner offer.
The account allows you to conveniently sync settings between computers, the Trillian Web Chat at http://www.trillian.im and mobile devices. Your settings are encrypted locally on your computer (using your password) before it is sent over the network -- so not even employees have access to your passwords. Also your Astra account password is not stored on the servers, only a one-way hash for authentication. Finally, you don't have to store your account settings on the servers.
If you did indeed choose not to install the toolbar then that is a bug, however there have been no reports of this in our bug tracking database. You are welcome to submit the bug to our bugzilla if you desire. The toolbar is easily uninstallable in add/remove programs.
Regrding the old version not connecting -- you can check your status window and see what the error message was. Often, after patching an .exe or .dlls, a software firewall will 'forget' that the application is allowed to connect to the internet because its signature has changed. If you have such a software firewall, you should check there first -- especially if there is an error code '0' showing in the status window.
Andy